FAQs

How long will my order take to arrive? At TeeHop, we create products especially for order apart from officially licensed products, Orders should arrive well within 5 - 10 business days, however due to high demand, we ask that you are aware that some orders may take longer in very rare cases. International delivery may vary depending on what country you are ordering from but all orders will be processed straight away as domestic orders. 

We offer international shipping options too - no matter where you are, you can buy from us!

 

What if I want to return an item? If an item has been damaged on its way to you, please let us know right away and we can arrange an exchange. 

 

How can I get in touch if I have a problem with my order? Simply click on our Help page and send us an email and we will try our best to solve any problem as quickly as possible.

 

How can I pay for my order?  Payment is accepted by debit card, credit card or pay-pal.

 

Will my order arrive all in one parcel?    Because we source our products from multiple stores across the world, some orders with multiple purchases may arrive separately. If you have placed different orders and would like to receive them together, then please contact us. 

 

I see a product that i want but i want the design in another style / size / colour. Is it possible to get?    Yes it is most definitely possible. We produce our clothes to order so if you see something that you like and would like it in another variant, send us an email at info@teehop.co.uk and we can work with you to create your ideal product.

 

How can I stay in the loop about special offers and deals? You can join our email list and / or like our Facebook page. https://www.facebook.com/TeeHopUK/ or follow us on Instagram at https://www.instagram.com/?hl=en

 

Where are we based? We are based in Berkshire in the United Kingdom.